After hours
The customer receives an immediate acknowledgement and knows the inquiry was recorded.
PLUMBING · QUEBEC
Respond to plumbing inquiries while your team is on the road.
The system acknowledges the inquiry, collects the service area and apparent context, and hands priority situations to a person without making a diagnosis.
USEFUL INFORMATION
An urgent inquiry should not disappear in an inbox.
Plumbers receive inquiries during jobs, in the evening, and on weekends. The journey organizes information while diagnosis and commitments remain with professionals.
Useful information
The journey collects city, building type, described issue, and contact details.
Prioritization
Agreed rules flag situations that require faster human review.
JOURNEY
From message to a plumber’s callback.
- STEP 1
Message
The prospect writes from Facebook, the website, or a form.
- STEP 2
Acknowledge
A bilingual reply confirms receipt without making a promise.
- STEP 3
Questions
The system collects approved information.
- STEP 4
Alert
A priority situation is sent to the team.
- STEP 5
Human action
A person confirms the next step.
FAQ
Frequently asked questions
Does the system diagnose a leak?+
No. It collects the planned information and sends the record to your team.
Can it respond on Facebook?+
Yes, when the business page and required permissions are connected.
Does it replace emergency services?+
No. It can display approved instructions and alert a person without replacing emergency services or professional judgment.
Let’s test your most common inquiry journey.
We can map a real scenario and verify the required rules before installation.
Request an audit →