ROOFING · QUEBEC

Structure roofing inquiries before the next site visit.

The journey collects the building type, city, project, and timeline, then prepares a clear summary for the estimator or owner.

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USEFUL INFORMATION

Seasonal inquiries need to remain visible.

Peak seasons, weather events, and field visits make follow-up difficult. A consistent journey helps separate an apparent urgent issue from a planned project.

01

Clearer project

The customer identifies repair, replacement, inspection, or another need without an automated diagnosis.

02

Area confirmed

City and property type are collected before handoff.

03

Consistent follow-up

The next action and authorized follow-ups remain visible to the team.

JOURNEY

From quote request to confirmed site visit.

  1. STEP 1

    Receive

    The inquiry arrives through the customer’s preferred channel.

  2. STEP 2

    Qualify

    The journey collects the project, area, and timeline.

  3. STEP 3

    Prioritize

    Agreed rules distinguish apparent urgency from planned work.

  4. STEP 4

    Summarize

    The estimator receives a clear record.

  5. STEP 5

    Confirm

    A person confirms the visit and commitments.

FAQ

Frequently asked questions

Does the system estimate roofing prices?+

No. It prepares information; estimates and prices remain with the team.

Can it handle inquiries after a storm?+

It can receive inquiries, ask approved questions, and classify them without promising a response time.

Can it request photos?+

Yes, when the approved channel and process support secure, useful transmission.

Let’s prepare a journey for your busy season.

Start with one frequent inquiry and simple rules the team can pause or resume.

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